What information do we collect?
This application collects the necessary information for the normal functioning of our business. Under no circumstance do we collect personal information with malicious intentions.
The app does not collect you name nor your last name, therefore any information collected by the app won’t be associated directly with you and it will be handled anonymously. The app may collect an e-mail address and store it in order to contact the user if so necessary and ensure your content remains connected to you as per the functionality of the apps.
What information does this policy not cover?
The App may collect two types of information: (1) non-personal, anonymous information collected automatically, or (2) personally identifiable information (PII) collected manually after receiving the user’s consent.
Non-personal information collected automatically
Technical information, which includes certain information or characteristics regarding the operating system, including the type of ISP or the type of browser used, the Internet Protocol (IP), the IP address and the names and versions of the applications installed on the device, as well as the geographical location of the device (including GPS coordinates). Technical information such as the foregoing stays anonymous; in other words, it does not personally identify you or is stored together with any other information that may link it to the user itself, except when the user submits additional information voluntarily.
This information shall be used to improve the application, learning how, when and where the user browses on it.
Information freely provided by the user
If at any moment the app were to request Personally Identifiable Information (PII) that would allow us to contact him, such as his name or mobile phone number, the user shall be free to provide such information. However:
What happens with the information collected from minors?
This application does not collect personal information from children under 13 years old. We take the privacy of minors seriously, and encourage the parents to play an active role in their children’s online education at all times. Children under 13 should not install our application on any device of their belonging, and if they do, it will be under the full responsibility of their parents or guardians. In case we obtain personal information from a child under 13 years old, we shall take measures to erase the information supplied from our server. In case the content of this application has been rated as suitable for children under 13, it should be installed exclusively on devices belonging to the parents, guardians, or any other person over 13 years old. If the application were to request personal information at any time, children under 13 should never enter such information.
How do we collect information?
We collect personally identifiable information (PII), demographic information and user information from our users when they:
- Sign up to our application.
- Participate in surveys, studies or questionnaires.
- Participate in offers or promotions.
How do we use the information you provide us
We use the information we collect on the apps and website for the following purposes:
- Personalise and improve you experience, and enable us to supply you with the type of contents and offers that best suit your interests.
- As part of the normal function of the app or website
- Deliver, provide and repair products or services.
- Create and maintain user accounts and your history.
- Study the statistics of our online platforms and apps.
- Create your online account and authenticate it during your user login.
- Swiftly process your information and support requests.
- Enable us to efficiently reply to your inquiries.
- Enable us to share the information with third party companies under the terms set forth by these privacy policies and with the purposes described in the foregoing items, as permitted by the law.
Who do we share your information with?
Across the various apps, there are a number of third party services being used, these are as follows:
- Google Analytics – for the purpose of statistical analysis around the website and apps to help make improvements
We do not share information with any third party for the purpose of advertising or marketing.
Security measures in place to safeguard your information
Safety and confidentiality of your information are extremely important for us. Therefore, we have technical, administrative and physical security measures with the purpose of protecting your personal information against unauthorised access and fraudulent use. We also periodically revise our security system in order to incorporate technological novelties and updating methods. However, in spite of our efforts, no security measure is completely perfect or infallible.
You can also play an important role in keeping your information stored securely. If you are requested to create a unique password in order to restrict access to your account, choose a password that is difficult to find out by other users, and be careful not to disclose it to anyone. It is your responsibility to keep your password and account information at all times. If you use a public or shared mobile device, never opt to save your user and always close your account’s session once you no longer use the device.
Please feel free to contact us via the Contact Page or reach out on any of the socials, which can be found in the side bar
This policy is effective from the 1st September 2020 (version 1.0)